Terms of Service
Last Updated: December 1, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and TalentPilot Inc. ("TalentPilot," "we," "our," or "us"), a Delaware corporation headquartered in New York, New York. These Terms govern your access to and use of the TalentPilot website at talentpilotai.com (the "Site") and the TalentPilot AI-driven talent intelligence platform (the "Platform"), collectively referred to as the "Services."
By accessing or using the Services, you represent that you are at least 18 years of age, have the authority to enter into these Terms on behalf of yourself or your organization, and agree to be bound by them. If you do not agree to these Terms, you must not access or use the Services.
1. Acceptance of Terms and Modifications
These Terms are effective as of the date you first access or use the Services. TalentPilot reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised "Last Updated" date and, where appropriate, by notifying registered users by email. Your continued use of the Services after the effective date of any modifications constitutes your acceptance of the updated Terms.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms and that the organization agrees to be bound by them. References to "you" in these Terms refer to both you individually and the organization you represent, as applicable.
2. Account Registration and Security
2.1 Account Creation
To access certain features of the Platform, you must register for an account. When creating your account, you agree to provide accurate, current, and complete information and to update that information as necessary to keep it accurate and current. You must use a valid business email address associated with your organization.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify TalentPilot of any unauthorized access to or use of your account. TalentPilot is not liable for any loss or damage resulting from your failure to maintain account security.
2.3 One Account Per User
Each individual user may maintain only one active account. You may not share account credentials with others or allow multiple individuals to access the Services using a single account, except as expressly authorized in writing by TalentPilot.
3. Permitted Use of Services
3.1 License Grant
Subject to these Terms and applicable subscription or licensing agreements, TalentPilot grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in connection with talent acquisition, workforce analytics, and related human resources activities.
3.2 Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:
- Use the Services in violation of any applicable federal, state, or local laws or regulations, including employment discrimination laws
- Use the Services to make any employment decision that violates Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, New York State Human Rights Law, New York City Human Rights Law, or any other applicable anti-discrimination law
- Attempt to reverse engineer, decompile, or disassemble any component of the Services
- Access the Services by any automated means other than through officially supported APIs
- Upload or transmit any malicious code, viruses, or disruptive content
- Use the Services to compete with TalentPilot or to develop a competing product or service
- Attempt to gain unauthorized access to any portion of the Services or related systems
- Use the Services in any manner that could disable, overburden, or impair system functionality
- Resell, sublicense, or transfer your rights under these Terms without written authorization from TalentPilot
4. Customer Data and Data Processing
4.1 Customer Data Ownership
You retain all ownership rights in any data, content, or information that you upload, submit, or make available through the Services ("Customer Data"), including candidate and employee data. TalentPilot does not claim any ownership rights in Customer Data.
4.2 License to Process Customer Data
By submitting Customer Data to the Services, you grant TalentPilot a limited, non-exclusive license to process Customer Data solely to provide the Services to you, as further described in any applicable Data Processing Agreement. We will not use Customer Data to train shared AI models without your explicit consent.
4.3 Data Processing Responsibilities
You are responsible for ensuring that you have all necessary rights, consents, and permissions to submit Customer Data to the Services and to authorize TalentPilot to process that data on your behalf. You are responsible for compliance with applicable laws regarding the collection and processing of candidate and employee data, including notice and consent requirements under applicable employment laws.
4.4 Data Processing Agreement
Enterprise customers processing personal data through the Platform are required to execute a Data Processing Agreement with TalentPilot prior to submitting personal data. The Data Processing Agreement governs the terms of TalentPilot's data processing activities and supplements these Terms.
5. Intellectual Property
5.1 TalentPilot Intellectual Property
The Services, including all software, algorithms, AI models, user interfaces, design elements, content, trademarks, service marks, and logos, are and remain the exclusive property of TalentPilot and its licensors. These Terms do not transfer any intellectual property rights to you. The TalentPilot name, logo, and product names are trademarks of TalentPilot Inc.
5.2 Feedback
If you provide TalentPilot with suggestions, ideas, or feedback regarding the Services ("Feedback"), you hereby grant TalentPilot a perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such Feedback in any manner without obligation to you. You represent that any Feedback you provide does not contain confidential or proprietary information of any third party.
5.3 Aggregate and Anonymized Data
TalentPilot may collect, use, and disclose aggregate and anonymized data derived from Customer Data and usage patterns to improve the Services, develop benchmarks, publish industry research, and for other lawful business purposes. Such aggregate data does not identify you or any individual.
6. Fees and Payment
Access to the Platform requires a paid subscription. Subscription fees, billing terms, and payment conditions are governed by your Order Form or Subscription Agreement with TalentPilot. All fees are denominated in U.S. dollars and are non-refundable except as expressly stated in your Subscription Agreement. TalentPilot reserves the right to modify pricing with reasonable advance notice to existing subscribers.
7. Third-Party Integrations
The Platform may integrate with third-party services, including applicant tracking systems, HR information systems, and professional data platforms. Your use of third-party integrations is subject to the terms and privacy policies of those third parties. TalentPilot is not responsible for the availability, accuracy, or practices of third-party services. You are responsible for obtaining any necessary licenses or permissions to enable third-party integrations.
8. Confidentiality
Each party agrees to hold the other party's confidential information in strict confidence and to use it only for purposes related to these Terms. Confidential information includes non-public business information, technical data, pricing, and product roadmaps. Confidentiality obligations do not apply to information that is publicly available, already known to the receiving party, or independently developed without use of confidential information. These confidentiality obligations survive termination of these Terms for a period of three years.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TALENTPILOT DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. TALENTPILOT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
TALENTPILOT'S AI-POWERED RECOMMENDATIONS ARE TOOLS TO ASSIST YOUR DECISION-MAKING PROCESS AND ARE NOT GUARANTEED TO PRODUCE PARTICULAR HIRING OUTCOMES. YOU REMAIN SOLELY RESPONSIBLE FOR ALL EMPLOYMENT DECISIONS AND FOR COMPLIANCE WITH APPLICABLE EMPLOYMENT LAWS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TALENTPILOT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF TALENTPILOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TALENTPILOT'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO TALENTPILOT IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow exclusion or limitation of certain damages. In such jurisdictions, TalentPilot's liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify, and hold harmless TalentPilot and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your violation of these Terms; (b) your use of the Services; (c) any Customer Data you submit to the Services; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party right.
12. Term and Termination
12.1 Term
These Terms are effective from the date you first access the Services and continue until terminated by either party.
12.2 Termination by You
You may terminate your account at any time by contacting support@talentpilotai.com. Termination does not entitle you to a refund of prepaid fees.
12.3 Termination by TalentPilot
TalentPilot may suspend or terminate your access to the Services immediately and without notice if we determine that you have violated these Terms, engaged in fraudulent or illegal activity, or if required to do so by law.
12.4 Effect of Termination
Upon termination, your license to use the Services terminates, and you must cease all use. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, and governing law — will survive.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts.
Before initiating formal legal proceedings, you agree to contact TalentPilot at legal@talentpilotai.com to seek informal resolution of any dispute. TalentPilot will attempt in good faith to resolve disputes informally within 30 days of receiving written notice.
14. General Provisions
Entire Agreement: These Terms, together with any applicable Order Form, Subscription Agreement, and Data Processing Agreement, constitute the entire agreement between you and TalentPilot regarding the Services and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver: TalentPilot's failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.
Assignment: You may not assign or transfer your rights or obligations under these Terms without TalentPilot's prior written consent. TalentPilot may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure: Neither party shall be liable for failures or delays caused by events beyond their reasonable control, including natural disasters, governmental actions, or internet service disruptions.
15. Contact Information
Questions about these Terms may be directed to:
TalentPilot Inc.
Legal Department
New York, NY
Email: legal@talentpilotai.com